It was another day at the service desk when a panicked customer approached. CS Host: “What can I help you with, Ma’am?” Customer: “I can’t find my car. I don’t remember where I parked.” CS Host: “Alright, I can help you find it.” Customer: “Oh, Thank you.” They pass their manager keys to another manager […]
I Can’t Find My Car! Read More »
A quiet evening at the register usually means something is about to happen. Lo and behold a college student rushes out of the store right in front of me after depositing something at the door. Looking down the aisle, co-workers were lined up, guarding slashes of milk. At the entrance of the building was a
While working Overnight at a retail store, a drunken man comes in slurring that his scooter had been stolen and demanded to speak to a member of management. As we were calling the on duty assistant manager, the man continued to yell belligerently about his bike being stolen from our parking lot, thus being
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Student 1 College Student: “Here,” he hands Cashier a pile of change and bills. “Count this. I don’t know how.” Cashier: “If you can’t even count change, how did you get into a University?” College Student: “My mom and Dad.” Student 2 College Student: “What does this mean?” Cashier: “It’s asking if you want
Another day at the register means another day at the phone. Ring! “Thank you for calling, how can I help you?” I said into the receiver. A woman’s voice answered. “Yeah, I need you to tell me about this grill.” I could tell she was outside; it was particularly windy that day. “Sure. Which
Grills on the Phone Read More »
Upon walking through a different department on the way back from my break, a young couple stops me for assistance. “Excuse me!” one of the young couple called to get my attention. “Yes?” I replied. “What can I help with?” Having stopped me in front of the fabric table. I surmised what they needed, but